Frequently asked questions

Q1. My original login details are not working?
Try logging in again and click 'Send Code to my Email'.

Q2. I can't remember my login code?
Try logging in again and click 'Send Code to my Email'

Q3. I have asked for a log in code, but when I copy and paste it in, it says it is incorrect?
Make sure that you copy and paste the numbers only (no spaces) otherwise it will not recognise it

Q4. I have not received my login and password email?
Please check your junk mail folder

Q5. I have tried all of the above, what do I do now?
If you are still having difficulty uploading your documents, please get in touch